Relax, You're in Good Hands

Please arrive a few minutes before your scheduled appointment to use the restroom, choose color, order your beverage, and settle in. In the event that you are running late, we ask that you notify us as soon as possible, so that we can make arrangements to accommodate you. Again, we will always try our best to accommodate you, but without advance notice, it is not guaranteed. 

We kindly ask that you notify us as soon as possible if you must reschedule or cancel your appointment.

Repairs must be booked within seven days of your appointment with the tech who did your nails prior to damage to avoid a fee. Repairs are subject to a small fee if booked outside of the seven days, with a different tech, or damage was caused on your behalf. We understand if you cannot make it to the salon within 7 days of nail damage, however, mention of damage must be documented and appointment must be booked within 7 days to avoid fee. No exceptions.

Refund will not be given if...

-You don't like the color you picked

-You don't like the length of your nails after you have given your tech permission to trim them

-You don't like the shape of your nails because you changed your mind

-Your nails don't look exactly like your inspo photo(s)

However, if you are owed a refund, it will be credited back as salon credit. Good news is - your credit never expires!

By confirming your appointment via text, email, or over the phone with a salon associate, you are stating that you have read and agreed to all of Nail Hous's policies.